Waterfall - Saving Water Podcast

#70 - Empowering Vulnerable Customers: Welsh Water's Stream Of Support

Welsh Water’s Head of Vulnerable Customer Support, Pete O’Hanlon, and Water Efficiency Lead, Annie Lamb, join Mike and Karen to explore the many innovative approaches Welsh Water takes to help vulnerable customers increase their water efficiency.
 
Get in touch with the show with any of your questions or comments: podcast@ccwater.org.uk
 
Timestamps
0:00 - Introduction and hellos
1:02 - A toilet with a hot water flush?!
3:10 - Pete & Annie join the show
3:50 - The perils of leaky loos
5:15 - The origins and purpose of Welsh Water's vulnerable customer team
7:17 - Services that the team offer
9:39 - How many people does Welsh Water help per year?
11:50 - The team's work with the charity, Designed to Smile
15:42 - How do the team know what vulnerable customers may need in terms of water efficiency?
19:40 - Experience with customers
22:56 - The team's use of behavioral science  
24:51 - Welsh Water's general water efficiency use
27:51 - Upcoming products the team wish to employ
30:56 - Future areas of Wales the team wish to explore
34:00 - Final thoughts and close 
 
Show notes 
 
Welsh Water Priority Services
Welsh Water's Cartef Community 

#69 - Exploring Defra's Approach To Reducing Water Use

Mike & Karen are joined by Defra's Head of Water Efficiency and Demand Management, Katie Smith, for a detailed discussion of Defra's plans to help everyone save water. 
 
Get in touch with the show with any of your questions or comments: podcast@ccwater.org.uk
 
Timestamps
 
0:00 - Introductions 1:08 - Tony V's toilet trouble from back in the 1970s 4:05 - Katie joins the podcast and discusses her role at Defra6:12 - Actions that the government want to implement to help the public reduce their water use8:25 - Why has it taken so long for reduction targets to be established?9:40 - The role of the non-household market in reducing water use12:57 - The ongoing issues of leaking toilets 14:00 - The continual mystery of dual flush toilet buttons17:23 - Mythbusting about the Defra's targets for households and business customers 25:25 - Defra's view on smart metering 28:17 - Katie's water saving tips 31:00 - Shower song recommendations  
Show notes
CCW's water meter calculator

#68 - California Dryin'

Mike & Karen are joined by British-born California resident, Chris Worrall, to discuss his one-man mission against household water waste in the Golden State. 
 
Get in touch with the show with any of your questions or comments: podcast@ccwater.org.uk
 
Timestamps
 
0:00 -  Introduction and hellos1:42 - Thoughts on Jonathan Ross' unusual shower confession5:24 - Chris joins the show and explains the water situation in San Jose8:04 - Chris' plan to cut costs and reduce water waste11:04 - The trouble of swimming pools14:15 - Chris' expert level spreadsheet of his water bills 19:31 - The impact of regular water bills being distributed to consumers21:24 - The changes that Chris has made to reduce water use 23:40 - Chris' water use and quick wins  24:45 - Low flow regulation in California 31:03 - Final thoughts and takeaways 

#67 - Faith In Water: How Religion Inspires Sustainable Behaviours

'Waterfall' returns for an exciting new season! And we're kicking off with a very special episode featuring South Staffs Water's Mumin Islam discuss two innovative water efficiency projects specially crafted especially for faith-based communities. 
 
Get in touch with the show with any of your questions or comments: podcast@ccwater.org.uk
 
Timestamps
 
0:00 - The start of a brand new season of 'Waterfall' 
2:55 - Mumin joins the podcast
8:25 - The importance of serving different communities in tailored ways 
9:10 - The work of 'Reviving The Sunnah'
13:50 - Water use within Islam 
17:13 - Working with Cambridge Central Mosque
19:20 - Fostering a connection between the people and the environment 
21:23 - Water saving within cooking
25:10 - The purpose of the projects
28:10 - How are the results going to be shared 
35:50 - Mumin's personal water use 
37:00 - Final thoughts and farewell 
 
 
Show notes 
 
Reviving The Sunnah
Water & Wudu – Cambridge Water & Cambridge Central Mosque: Reviving the Sunnah
Cambridge Central Mosque

#66 - The Very Best Of 'Waterfall' Vol. 3

With a brand new season right of 'Waterfall' right around the corner, here are some of our fave moments from our third season. 
 
Get in touch with the show with any of your questions or comments: podcast@ccwater.org.uk
Follow us on X: https://x.com/CCWvoice
Follow us on Instagram: https://www.instagram.com/ccwvoice/
 
TIMESTAMPS
 
0:00 - Introduction and hellos 
2:45 - Cath's Water Night horror story (#60 - Tapping Into Tomorrow: The Next Generation Of Water Savers)
6:00 - Karen finally reveals her water usage (#54 - From Crisis To Conservation: Colombia’s Water Journey)
9:38 - Producer Tom's insanely quick trivia knowledge (#56 - Loyal To The Soil)
13:57 - Tim Harris discusses why they fought the law for the fen and the impact of sphagnum moss in the area (#50 - Norfolk Broadsides)
17:49 - Tom of Moors For The Future talks about the power of sphagnum moss (#57 - Improving Bog Standards)
21:16 - Mike discusses a strange discovery found in a toilet (#58 - Gloom And Bloom: Saving Water Via Emotional Engagement)
22:48 - The perils of using your phone on the toilet (#55 - Clearing Up FOG)
26:01 - Are you a lid up or lid down toilet user? (#51 - Leaky Loos)
28:33 - Thames Water's Andrew Tucker discusses leak issues beyond the standard pesky loo (#51 - Leaky Loos)
32:21 - Laura Moss' extraordinary water usage (#49 - Waterfall Live!)
33:40 - Craig Foster of OndoTech explains how the LeakBot app can push behaviour change (#59 - LeakBot: Reducing Household Water Use Through Innovative Technology)
36:30 - Tony V reflects on how he discovered the podcast and his thoughts on mulching (#53 - Tony’s Water Saving Odyssey)
 

#65 - The Best Of The Guests Vol. 3

To tide you over before 'Waterfall's grand return, here are some of our favourite guest moments from our fantastic third season. Huge thanks to all those who took part! 
 
Get in touch with the show with any of your questions or comments: podcast@ccwater.org.uk
Follow us on X: https://x.com/CCWvoice
Follow us on Instagram: https://www.instagram.com/ccwvoice/
 
TIMESTAMPS
 
0:00 - Introduction and hellos 
4:08 - Richard Allan discusses the challenges of communicating climate concepts to the general public (#61 - Climate Change: Turbo Charging The Water Cycle)
6:16 - The winning team of Wessex Water's Young People's Panel reflect on their win (#60 - Tapping Into Tomorrow: The Next Generation Of Water Savers) 
9:22 - Tim Harris speaks about the fen drying and the severity of the issue at hand (#50 - Norfolk Broadsides)
11:02 - Surfers Against Sewage establish the history of their app (#62 - Riding The Digital Wave: Making A Difference With The Safer Sea & Rivers Service App)
14:15 - CCW superfan, Tony V, talks about the benefits of a cold shower (#53 - Tony's Water Saving Odyssey)
15:45 - Thames Water's Andrew Tucker talks about smart metering and leaky loos (#51 - Leaky Loos)
19:02 - OndoTech's Craig Foster explains what LeakBot is (#59 - LeakBot: Reducing Household Water Use Through Innovative Technology)
20:24 - Ipsos' Colin Strong reflects on the main learning points from the Gloom & Bloom research commissioned by CCW (#58 - Gloom & Bloom: Saving Water Via Emotional Engagement) 
23:05 - Professor Luis Botero discusses the aftermath of Bogota's major water incident and the importance of water consciousness (#54 - From Crisis To Conservation: Colombia's Water Journey)
25:58 - The Rivers Trust's Tessa Hadley discusses improving the drought resilience of rivers (#52 - Rewiggling Rivers)
27:50 - Southern Water's Stephen Williams discusses how much it costs to clean a blockage (#55 - Clearing Up FOG)
30:50 - Karen speaks to the DWI's Nicholas Adjei about the importance of the public having trust in their water supply (#49 - Waterfall Live!)

#64 - Cymru Currents: Welsh Students Reflect On ’Waterfall’

In this very special, all-Welsh language edition of 'Waterfall', CCW's Rhys Brooks and Mr. Smith of Ysgol Gymraeg Gwynllyw school speak to a group of students and explore the valuable water efficiency lessons they've gleaned through listening to 'Waterfall.'
 
Get in touch with the show with any of your questions or comments: podcast@ccwater.org.uk
 
Timestamps
 
0:00 - Producer Tom introduces this unique version of 'Waterfall'
2:45 - Ysgol Gymraeg Gwynllyw session begins
4:05 - The importance of saving water
8:50 - Metering as a concept as mentioned in 'Waterfall's Columbia episode
11:40 - Changing water use in terms of farming and pollution
12:40 - Using water more sustainably in general
14:45 - Lessons learned from 'Waterfall's episode on WRAP
15:55 - Water scarcity in Wales
18:55 - Does Wales value water?
23:10 - Making water use part of the curriculum?
27:22 - How much water do the students think they use?
31:10 - Song choices by students for a five-minute shower
33:00 - Final thoughts and close
 

#63 - The Water Table: Season 3

It's a festive bonanza this week on 'Waterfall' as we wrap up our third season. First up we have good friend of the show and CCW's sewage expert, Steve Grebby, chatting to Mike & Karen all best cooking practices across the holiday season. And then the moment you've all been waiting for... season 3's Water Table! 
 
Get in touch with the show with any of your questions or comments: podcast@ccwater.org.uk
 
Timestamps
 
0:00 - Introduction and hellos
2:20 - Steve joins the show
14:25 - The Water Table countdown 
 
Shownotes
The Institute of Water's magazine 
 
 
 

#62 - Riding The Digital Wave: Making A Difference With The Safer Sea & Rivers Service App

Mike & Cath head outside to chat to Dani Jordan & Annie McKelvey of Surfers Against Sewage all about the charity's impressive 'Safer Seas & Rivers Service' app. 
 
Get in touch with the show with any of your questions or comments: podcast@ccwater.org.uk
 
 
 
Timestamps
 
0:00 - Introduction and hellos 1:38 - Waterfall's Luxembourg fans?! 3:45 - Annie & Dani join the show and describe the work of their organisation6:40 - The app 7:55 - How SAS get their data11:00 - The layout of the app14:24 - Swimming safely through the app16:30 - Recent legislation and its impact on the app19:20 - The different types of users 23:00 - The expectations of what getting rid of pollution looks like 25:00 - What are SAS prioritizing for their service?26:43 - Annie & Dani's personal water use 31:05 - Final thoughts are farewell 
 
Shownotes
 
Surfers Against Sewage
More information about the app 

#61 - Climate Change: Turbo Charging The Water Cycle

Mike & Karen are joined by Professor of Climate Science at University of Reading, Richard Allan, for an illuminating chat about the relationship between the water cycle and climate change. 
 
Get in touch with the show with any of your questions or comments: podcast@ccwater.org.uk
 
Timestamps
2:06 - What is Richard's specialism and what got him interested in climate change? 4:15 - What changes have Richard seen predicted in the past that have now came true?7:50 - What climate change impacts are we seeing in the UK?9:00 - The importance of water vapour 11:18 - What are the implications for managing water in a climate crisis? 13:00 - The difficulties of communicating these issues16:00 - The changes we all need to make 18:10 - Richard's outlook for the future and how is it looking?20:20 - Richard's work with the IPCC (Intergovernmental Panel on Climate Change)24:30 - Richard's personal water use
 
Shownotes
 
Richard's personal page @ University of Reading